You do not need to register an account to make purchases; you may simply checkout as a guest. Registering an account with us, however, allows you to make future purchases with convenience and you will have access to your order history and status.
We accept payment by Debit/Credit card (Mastercard or Visa) and America Express via our payment gateway.
We are afraid that no amendments and cancellation can be made once your order has been confirmed. Please note that all goods sold are non-refundable.
We are sorry to hear that your order is cancelled. There are several reasons why your order was unsuccessful.
The samples are available at all Star Learners Centre. Please do not hesitate to contact your principal if you need further assistance.
Unfortunately, we are unable to at this moment.
If we fail to reach you on the first attempt, a re-delivery will be attempted at no additional cost.
Self-collection is available at 61 Kaki Bukit Ave 1, #05-10 Shun Li Industrial Park, Singapore 417943
Operation Hours
Monday to Friday from 2:00 to 6:00pm
*The goods will be ready for collection after 3 working days from the order date.
Monday – Saturday, 9am – 10pm.
Yes, you will be notified via SMS when the parcel is out for delivery.
We apologise if you’ve received a defective or incorrect item. We want to sort out any issues with defective or incorrect items immediately.
Please email us at eShop@starlearners.com.sg with:
We will be in touch with you within 2-3 working days to resolve the issue for you as quickly as we can.
We apologise if we’ve missed an item. We want to sort out any issues with your missing items immediately.
Please email us at eShop@starlearners.com.sg with:
We will be in touch with you within 2-3 working days to resolve the issue for you as quickly as we can.
Unfortunately, we do not accept any exchanges or refunds for wrong orders placed.
Home Delivery by Courier Service: $12 for orders below $70, FREE delivery for orders above $70
Self-collection: Free
Self-collection address: 61 Kaki Bukit Ave 1, #05-10 Shun Li Industrial Park, Singapore 417943
Please allow +/-5% measurement deviation. If the apparels that you have purchased falls outside this range, please contact us at eShop@starlearners.com.sg.
Please refer to the care label attached to the apparels.
We aim to respond to your query within 2-3 working days. However, do expect some delays during our peak period between October to February.
1 Centre closure days differ for every centre.