Delivery and Exchange Policy

Delivery Terms

  • 1Orders above $50 will qualify for FREE delivery. For orders below $50, there will be an $8 delivery fee.
  • Your order will be processed, dispatched and delivered to the address in 3-5 working days. We aim to meet these delivery times but during peak periods (October to February) and festive seasons, there may be 1-2 days delay.
  • Contact number is mandatory upon checkout so that our delivery provider will notify you when your parcel is out for delivery.
  • Kindly ensure all information provided is accurate and up to date. Star Learners is not held responsible for purchases delivered to a wrong address due to incorrect information provided.

Exchange Policy

  • Goods sold are exchangeable within 7 days with the order number as proof of purchase. This is only applicable for defective or incorrect item received.
  • The exchange will be done at 55 Ubi Avenue 1 #07-09 Singapore 408935.
  • Goods returned for exchange MUST be in ORIGINAL condition, i.e. not washed and/or worn, not altered, not ironed and in original packaging.
  • All items sold are non-cancellable, non-returnable and non-refundable.

The company reserves the right to amend the delivery terms and exchange policy without prior notice.

Those changes will be posted on this page.

Delivery charges do not include re-delivery fee.

Last Update: September 2019

© Star Learners. All Rights Reserved. Managed by Sagana International Pte Ltd.