1Orders above $70 will qualify for FREE delivery. For orders below $70, there will be a $12 delivery fee.
Your order will be processed, dispatched and delivered to the address in 3-5 working days. We aim to meet these delivery times but during peak periods (October to February) and festive seasons, there may be 1-2 days delay.
Contact number is mandatory upon checkout so that our delivery provider will notify you when your parcel is out for delivery.
Kindly ensure all information provided is accurate and up to date. Star Learners is not held responsible for purchases delivered to a wrong address due to incorrect information provided.
Only for defective or incorrect item received, goods are exchangeable within 7 days with the order number as proof of purchase.
The exchange will be done at 61 Kaki Bukit Ave 1, #05-10 Shun Li Industrial Park, Singapore 417943.
Exchange is done by APPOINTMENT ONLY. Please send an email to eShop@starlearners.com.sg with your exchange information and we will schedule an appointment for you.
Goods returned for exchange MUST be in ORIGINAL condition, i.e. not washed and/or worn, not altered, not ironed and in original packaging.
All items sold are non-cancellable, non-returnable and non-refundable.
The company reserves the right to amend the delivery terms and exchange policy without prior notice.
1 Delivery charges do not include re-delivery fee.